A kiosk that sells 24/7 needs support that keeps up. Here's exactly what comes with every PFX unit, and what you're responsible for day to day.
1-year parts and labour warranty
Every kiosk is covered by a 1-year parts and labour warranty from installation. If a covered component fails, we repair or replace it.
24/7 technical support
Our technical support helpline is open around the clock, because your kiosk is too. If something isn't right at 3 a.m., there's someone to call.
Remote monitoring
Every unit is connected over 4G and monitored remotely. Through cloud-based management you can see what's selling, keep an eye on inventory, update prices and menus, and receive software updates without anyone visiting the site.
Turnkey install and training
We handle installation and train you and your team on restocking, cleaning and day-to-day operation, so you're comfortable running the kiosk from day one. Extended service plans and unit customization are available too.
Food safety, built in
Pizzas never touch the inside of the machine during loading, baking or serving: they're baked directly in the box they arrive in. An automated system tracks the best-before date of every pizza, serves them first in, first out, and removes anything past its shelf life from sale. The units are NAMA approved for sanitary food vending.
What you take care of
Operators handle routine restocking and cleaning. In our ROI model, restocking takes about 20 minutes a day. Regular cleaning of the interior and exterior keeps the kiosk looking as good as your pizza.
Questions about support for a specific site? Get in touch.